Customers
Reply to a Customer Review
Someone left a review on Google, Yelp, Facebook, or Etsy, whether glowing or grumpy, and you want a reply that sounds professional.
I own a [TYPE OF BUSINESS] called [BUSINESS NAME]. A customer named [FIRST NAME] left this review: "[PASTE THE REVIEW HERE]"
Write a short public reply (under 100 words) that sounds like a real, friendly person, not a big company. Give me 2 versions to choose from.
…full prompt in the Starter Pack
Tip: For a bad review, wait an hour before you post. Future customers will read your reply too.
Marketing
A Month of Social Media Posts
You never know what to post, and you want a whole month planned in one go.
I run a [TYPE OF BUSINESS] called [BUSINESS NAME] in [TOWN/CITY]. My customers are mostly [WHO]. I post on [FACEBOOK / INSTAGRAM / TIKTOK].
Create a 30-day social media plan as a simple table: Day, Post idea, Caption (ready to copy), Photo or video idea.
…full prompt in the Starter Pack
Tip: You don't have to post every day. Pick the 12 ideas you like most and post 3 times a week.
Money
Polite Email to a Late-Paying Client
A customer owes you money, the due date has passed, and you want to ask firmly but nicely.
Write a polite but firm email to a client who hasn't paid an invoice.
Client's first name: [NAME] · Invoice number: [NUMBER] · Amount: [AMOUNT] · Original due date: [DATE]
Keep it short and professional. Assume they simply forgot. Give me a subject line too.
…full prompt in the Starter Pack
Tip: Only mention late fees if they were in your original agreement or invoice.
Marketing
Sale or Promotion Announcement
You're running a sale, discount, or special event and want to tell everyone about it.
I'm running a promotion at my [TYPE OF BUSINESS] called [BUSINESS NAME]. The offer: [e.g., 20% off all candles]. Dates: [START] to [END].
Write a social media post, an email, a text message (under 160 characters), and a one-line sign for my counter. Make it exciting but honest.
…full prompt in the Starter Pack
Tip: Post once when it starts and again the day before it ends.